TERMS AND CONDITIONS

 

Yes, that's right. The boring bit but we need to be covered.


Terms and Conditions
This document provides you with all the details about our Terms and Conditions (the 'Conditions') upon which we will sell the Goods listen on this website (the 'Website). You may read carefully.


1. Prior to Purchase
1.1. Pay attention when reading through these Conditions and in particular our return and cancellation policy at clause 10.
1.2. By ordering online, you automatically accept these Conditions above mentioned. Without being legally bound to these Conditions, you shall be unable to proceed with your transaction.
1.3. Amendment and Revise occurring on this website is our right to reserve, notice may not be given to you. It is your responsibility to check changes to these Conditions.


2. About us
2.1. This Website is owned and operated by Cuti LDN Ltd, a limited company registered in England and Wales under the Company number: 10534988.
2.2. Our company telephone number is: +44 (0) 7716593515
2.3. Location: our Design Studio operates from London, United Kingdom


3. Communications
3.1. As a long-distance means of communication, you agree that emails and other electronic communications shall be in use,  other type of communication in regards with notices, contracts complying with any legal requirements shall be in writing.


4.Overseas orders
4.1. We do accept order from outside the United Kingdom and ship overseas subject to you paying for additional costs of shipping. We shall calculate you an approximate amount upon which you can accept or cancel your order.
4.2. Please be aware when shipping cross borders, items are subject to random inspections by customs authorities.
4.3. By your purchase from our Website, you acknowledge that the Goods may be subject to import charges and additional taxes or expenses occoured duo to complying with foreign regulatory requirements of laws. As the Customer, it will be your responsibility to cover these overseas taxes, including the price for Goods ordered from our Website including VAT and the cost of delivery.


5. Price
5.1. The price of the goods, including costs of postage within and United Kingdom as well as shipping Overseas are quoted on the website.
5.2. We reserve the right to increase the price of the Goods in the unlikely event of foreign exchange fluctuation or any other significant increase in the cost of material or labor, including any other factors that may beyond our control. We shall notify you prior to delivery upon the occurrence of this event enabling you to cancel at any time, please refer to our Cancellation Period in clause 10.


6. Payment
6.1. We accept electronic payment made by any major credit or debit card.
6.2. For security reasons and to check you have adequate funds on your debit or credit card, we shall carry out certain checks prior to delivery. Once your payment has been cleared from your account, we will dispatch the Goods to you.
6.3. We will take responsible care to keep the details of your order and payment secure. On any absence or negligence on our part, we cannot be held liable for.


7. Order process and Formation of contract
7.1. All orders are subject to availability, unless otherwise the order is temporary unavailable, you as the Customer are entitled to cancel or wait until your ordered item becomes available again. In such occurrence of event, you will notified by email. It is your responsibility to provide us with a valid email address.
7.2. All orders placed by you constituted an offer to purchase the goods from us, which we reserve the right to cancel or accept, without providing any explanation.
7.3. You, the customer are responsible for the accuracy of personal details when placing the order. Once the payment has been cleared from your account and after the dispatch of Goods, a contract (the 'Contract') is legally formed between us. You shall receive a 'Confirmation Notice' and you must check that all details stated in our newly formed Contract are correct. You may decide to print out a copy of the Confirmation notice.


8. Delivery
8.1. The delivery address you provided during the order process will be the destination of the Goods unless there is other than your billing address specified prior to dispatch.
8.2. All dates of postage and shipping quoted on our Website are only approximate, prior to dispatch you will be notified about expected delivery to arrive. On the occurrence of any exceptional circumstances causing delays during shipping, we cannot be liable for.
8.3. You must examine the Goods upon arrival- in some cases by providing the courier with a signature, to ensure the excellent condition your purchase.


9. Risk and Title
9.1. Ownership of the Goods will only pass to you when full payment is received in full sums, including any additional costs during cross border shipping, or delivery costs within the United Kingdom and VAT charges.


10. Cancelling your Contract and Return
10.1. It is your priority to read through this section very carefully.
10.2. You may notify us prior to receiving the 'Confirmation Notice' via email on renata@cutilondon.com or by writing a letter to us to 221 York House, Pentonville Road, London, N1 9UZ. You also include the reason for the cancellation.
Return of Goods
10.3. In case of cancellation (before the expiry of 7 working days), the Goods must return to us within 7 working days (without delays) upon the notice of you intended cancellation. We will contact you with the return address and further instructions.
10.4. The return of goods are on your responsibility, you must return them to us in the same condition in which you receive them with full packaging and swing tags intact.
10.5. In the absence of the following above, we are fully entitled to claim reduction in value and deduct any money paid by you to us or full rejection of refund if the returned Goods experience high reduce in value and/or quality.
10.6. We may charge you for the cost of collection of Goods which may be deducted from any sum owed by us to you.
Refunds on cancellations
10.7. Unless you decide yo return the Goods in person, the refund you the sum within 14 working days, otherwise we will refund you on the day on which we receive the Goods back from you.
Exception to the right to cancel
10.8. You will not have the rights to cancel if the Goods are bespoke or personalised.
10.9. The Contract is for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons and they have become unsealed after delivery.


11. Complaints
11.1. If you may have any concerns or comments in regards with your complaint about the Goods, don't hesitate to get in touch with us on renata@cutilondon.com or by post at 221 York House, Pentonville Road, London, N1 9UZ.


12. Intellectual Property
12.1. The content of website may be subject to copyright, trade mark or other intellectual property rights in favour of third parties.
12.2. By entering the website you acknowledge that the content is protected by the copyright (including design copyright), trademarks, patent, database and materials (techniques, computer programs, source codes, data, semi-conductor topography, business brand names, service marks, inventions and improvements) and all research effort relating to Cuti Ldn will respectably remain with us.
12.3. Downloading images for personal use only may be allowed, otherwise the use of commercial purposes is strictly prohibited at all times, without the prior permission of the Owner.


13. Termination
13.1. We reserve the right to terminate your contract immediately without any notice  if any of the following occurs:
13.1.1. You breach these conditions;
13.1.2. You fail to make a payment to us when due;
13.1.3. Sufficient information requested by us is not provided by you within a reasonable time in order to determine the accuracy of any information in regards with your order;
13.1.4. You impersonate any other person or entity.


14. Events outside our control
14.1. For any accidents or failures outside our control, including a strike or any other industrial action; computer network or any other tele communicational or private failure; or other events beyond our reasonable control shall not be our liability.
14.2. We will maximise our efforts to minimise any delays caused by the Events Outside Our Control and to find a solution by which our obligation may be performed despite this event.
14.3. Any money you paid us shall be refunded if your Contract is terminated duo to an Event Outside Our Control, under our contract.


15. External Links
15.1. We may provide the visitors of our Website links to other websites or resources for for further access at your sole discretion or risk. You agree and knowledge that  we do not review or endorse and are not liable in any way, directly or indirectly, for:
15.1.1. The content of such websites (advertising, services, resources, materials);
15.1.2. The privacy practises of such websites;
15.1.3. Any loss or damage caused to you in connection with the use of or reliance upon any advertising, content, products or services available found on these external websites or resources
15.2. We maintain no obligation to you to provide any information or notice of the changes of Website home page changes and we reserve the right to withdraw our consent without notice.
15. Privacy Policy
15.1. All information provided by you will be treated securely  and in accordance with he Data Protection Act 1998.


16. Website use
16.1. You, as the customer or viewer of this website are permitted to use the Website material authorised by us under our terms of use.
16.2. We reserve the right to change the domain name of the Website without any obligation to notify you at any time.
16.3. All information displayed on website is strictly and solely for the purpose of giving an approximate description for your general information only. 
16.4. We make all effort to keep the data, information and prices up to date and accurate including product and stock availability. In the event of unavailable product purchased buy you, we may offer you a refund under the Condition described in clause 10.
16.5. All contracts and contents are available in English only.
16.6. Parts of the website shall be accessible for you without having to Register, unless the site contains material or visual content that requires the viewer to be over the legal age of 18 years. Such content will require the user the use a password and register.


17. Website Register
17.1. For registering, you must choose an available username and password. All actions must be taken responsibility for by the user logged in at the time of use.
17.2. By registering on the website you undertake:
17.2.1. All the details provided by you are accurate and true in all respect
17.2.2. To only use your own username and password set by you
17.2.3. To make all effort to keep your password safe


The Website is operated and controlled in United Kingdom, governed by the laws England and Wales; by entering this Website, you agree to the jurisdiction of the courts of England and Wales.